Preview Questions Operations Manager | Role Specific Skill

Question 1: How can target costing help an Operations Manager in a BFSI environment manage their budget effectively?

Which action should you take?

Choose only one option

It only focuses on revenue growth without considering cost implications

It reduces overall spending without considering operational outcomes

It encourages overspending in order to meet profit targets without assessing the broader impact

It aligns costs with the desired profit margins and competitive pricing in the market

Question 2: What is the primary challenge when implementing resource optimization strategies in large-scale BFSI operations?

Which action should you take?

Choose only one option

Tracking resource utilization through simple manual processes

Aligning internal stakeholder priorities with resource demands

Managing the complexity of various resource types and availability

Reducing overall resource utilization to the bare minimum

Question 3: What is the effectiveness of using insurance hedging in BFSI operations as part of a broader risk mitigation strategy?

Which action should you take?

Choose only one option

It eliminates the need for any other risk management tools

It significantly reduces the risk of customer defaults but increases operational costs

It provides a safety net by offsetting potential losses from specific risk events

It focuses solely on regulatory compliance without providing adequate coverage

Question 4: In a BFSI operation, how can process standardization impact customer satisfaction?

Which action should you take?

Choose only one option

By ensuring consistent service quality and reducing errors

By speeding up process execution and increasing throughput

By providing more diverse service options to customers

By allowing more flexibility and customization for customers

Question 5: What is the lean principle that focuses on eliminating waste in BFSI operations?

Which action should you take?

Choose only one option

Kaizen

Value Stream Mapping

Just-in-Time (JIT)

5S

Question 6: Which technology can be leveraged in BFSI operations to optimize resource allocation and improve decision-making?

Which action should you take?

Choose only one option

Predictive analytics and machine learning

Basic spreadsheet tools

Automated employee feedback surveys

Static resource databases